Karina Chionis, C.A. helped Dr. Santoliva open Back in Action Wellness Center in 2004, and serves as Chiropractic Assistant and Office Manager. She has had extensive clinical training under Dr. Santoliva’s direction for over 10 years. More than 15,000 patients later, Karina’s desire for patients to receive great care is as strong as ever − she takes care of our patients like family. Although Karina is responsible for the business aspect of the medical practice, patients are her priority. Karina makes a point of being readily accessible and quickly responsive to patients’ questions and needs.
Patient Wellness Support
Karina encourages patients to get the most from their treatment plans. She focuses on wellness maintenance by supporting patients to perform physical therapy exercises prescribed by the Chiropractor and Massage Therapist to strengthen muscles, increase range of motion, and restore the body’s structural integrity. She also follows up with patients on key aspects of treatment plans including prescribed diets and nutritional supplements, and at-home and in-office exercise regimens.
Chiropractic Assistant Role
In her role as Chiropractic Assistant, Karina assists with patient therapies and performs preliminary exams. Karina records patient health conditions, treatment plans and progress. She makes sure Dr. Santoliva is made aware of patients’ questions and concerns. She informs patients about the many different ways Back in Action Wellness Center can help to restore movement, pain free and maintain wellness so patients will be as healthy as possible.
Karina earned her Chiropractic Assistant (C.A.) degree from The Masters Circle in 2005. This cutting-edge, 12-module, 60-hour C.A. certification program prepared Karina to deliver outstanding, professional Chiropractic service.
Office Manager Responsibilities
As Office Manager, Karina is the primary person responsible for hospitality and patient reception, appointment scheduling, patient communications via phone, email and website, insurance verification and claims processing, office cleanliness, and patient satisfaction.
Karina was certified in Insurance Coding by Moraine Valley Community College in Palos Hills, Illinois in 2006, and earned a Bachelor of Science degree from Roosevelt University in 1994.
Education and Certifications
- Moraine Valley Community College, Palos Hills, IL, Insurance Coding Certificate, 2006
- The Masters Circle in Jericho, NY, Chiropractic Assistant, 2005
- Roosevelt University, Chicago, IL, Bachelor of Science, 1994
- University of Chicago, Chicago, IL, Industrial Engineering, 1991-1993
- Moraine Valley Community College, Palos Hills, IL, Associates Degree, Pre-Engineering, 1988-1991